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Service Management (AMT 241)

Term: 2011-2012 Spring Term


There is not currently a faculty member for this course


Mon-Tue-Wed-Thu-Fri, 12:15 PM - 3:25 PM (1/9/2012 - 3/9/2012) Location: TECH TECH T109


Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.