Service Management (AMT 241)
Term: 2011-2012 Spring Term
There is not currently a faculty member for this course
Mon-Tue-Wed-Thu-Fri, 12:15 PM - 3:25 PM (1/9/2012 - 3/9/2012) Location: TECH TECH T109
Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.