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Service Management (AMT 241)

Term: 2011-2012 Spring Term

Faculty

There is not currently a faculty member for this course

Schedule

Mon-Tue-Wed-Thu-Fri, 12:15 PM - 3:25 PM (1/9/2012 - 3/9/2012) Location: TECH TECH T109

Description

Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.