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Service Management (AMT 241)

Term: 2012-2013 Spring Term

Faculty

Bret A PopeUser Info
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Office Hours:
  • Monday 8:20 AM to 9:30 AM
  • Monday 9:30 AM to 11:30 AM
  • Monday 11:30 AM to 12:15 PM
  • Monday 12:15 PM to 1:30 PM
  • Monday 1:30 PM to 3:25 PM
  • Monday 3:25 PM to 4:30 PM
  • Tuesday 8:20 AM to 9:30 AM
  • Tuesday 9:30 AM to 11:30 AM
  • Tuesday 11:30 AM to 12:15 PM
  • Tuesday 12:15 PM to 1:30 PM
  • Tuesday 1:30 PM to 3:25 PM
  • Tuesday 3:25 PM to 4:30 PM
  • Wednesday 8:20 AM to 9:30 AM
  • Wednesday 9:30 AM to 11:30 AM
  • Wednesday 11:30 AM to 12:15 PM
  • Wednesday 12:15 PM to 1:30 PM
  • Wednesday 1:30 PM to 3:25 PM
  • Wednesday 3:25 PM to 4:30 PM
  • Thursday 8:20 AM to 9:30 AM
  • Thursday 9:30 AM to 11:30 AM
  • Thursday 11:30 AM to 12:15 PM
  • Thursday 12:15 PM to 1:30 PM
  • Thursday 1:30 PM to 3:25 PM
  • Thursday 3:25 PM to 4:30 PM
  • Friday 8:20 AM to 9:30 AM
  • Friday 9:30 AM to 11:30 AM
  • Friday 11:30 AM to 12:15 PM
  • Friday 12:15 PM to 1:30 PM
  • Friday 1:30 PM to 3:25 PM
  • Friday 3:25 PM to 4:30 PM
  •  

    Schedule

    Mon-Tue-Wed-Thu-Fri, 12:15 PM - 3:25 PM (3/11/2013 - 5/17/2013) Location: TECH TECH T109

    Description

    Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.