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Service Management (AMT 241)

Term: 2014-2015 - Spring Term

Faculty

Benjamin T ColtraneUser Info
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Robert E SiebernsUser Info
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Office Hours:
  • Monday 8:20 AM to 4:30 PM
  • Tuesday 8:20 AM to 4:30 PM
  • Wednesday 8:20 AM to 4:30 PM
  • Thursday 8:20 AM to 4:30 PM
  • Friday 8:20 AM to 4:30 PM
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    Schedule

    Mon-Tue-Wed-Thu-Fri, 1:30 PM - 4:30 PM (3/9/2015 - 5/15/2015) Location: EMP TECH T109

    Description

    Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.