Help

Course Information

Service Management (AMT 241)

Term: 2016-2017 - Spring Term

Faculty

Robert E Sieberns
Email address is hidden, click here to email

Schedule

Mon-Tue-Wed-Thu-Fri, 1:30 PM - 4:30 PM (3/16/2017 - 5/19/2017) Location: EMP TECH T109

Description

Students will demonstrate proficiency in the skills necessary for managing an automotive dealership service department. Students will discuss customer relations, service sales, employee relations, service management, and automotive business procedures.